oa Floreren onder condities van Het Nieuwe Werken: minder burnout, meer toewijding?

Thriving under New Ways of Working conditions: Reduced burnout, more engagement?

This study investigated the relationship between work conditions characterizing ‘New Ways of Working’ (NWW) and employees’ work-related exhaustion and dedication. NWW was conceptualized as a bundle of three working conditions which, in terms of the JobDemands-Resource Model, can be viewed as a work-related resource: (1) having access to teleworking; (2) job autonomy; and (3) output management. In order to test a set of hypotheses, we employed data on 2.784 employees collected through the Cohort Study Social Innovation at two points in time (2008 and 2009). Based on cross-sectional and longitudinal regression analyses, and in line with expectations, the study showed that the NWW-conditions ‘access to teleworking’ and ‘more job autonomy’ are associated with less emotional exhaustion and more dedication among employees. Output management, viewed as part of the NWW-bundle, was not directly associated with exhaustion and dedication, but enhanced the effects of teleworking and job autonomy on dedication. On the basis of the longitudinal interaction effects, it was shown that selecting a balanced combination of HRM-practices can help to achieve positive work outcomes. In the conclusion, directions for future research on NWW were outlined.