oa Emancipatoir organisatieonderzoek naar de invoering van een cliëntvolgsysteem

Emancipatory qualitative research into an organizational change from the perspective of clients with intellectual disabilities and their attending professionals

This emancipatory research studied the effects of an organizational change in an institute for people with intellectual disabilities both from the perspective of clients and of their attending professionals. Data was collected through observations followed by interviews. First, professionals were interviewed to obtain an image of the organizational change in practice. Then, the clients were observed and interviewed. The sequencing of these methods enabled the interviews with the people with intellectual disabilities by building trust and by using concrete examples that came to the fore during the observations.