oa Diversiteit en teamleren: de rol van 'faultlines' en psychologische veiligheid

Diversity and team learning: the effect of faultlines and psychological safety

J. Rupert & K.A. Jehn, Gedrag & Organisatie, volume 21, June 2008, nr. 2, pp. 184-206

In this field study on 186 members in 70 management teams, we tested the relationship between perceived faultlines and different types of team learning: task, process, and social learning. The results showed that when team members perceived faultlines, low levels of task learning were reported in the team. This relationship was mediated by psychological safety. Overall, this study extends the literature on team learning by showing that diversity faultlines are related to team learning in different ways, depending on what the subject of learning is about. In addition, psychological safety appears to be an important underlying process in the relationship between perceived faultlines and team learning.