2004
Volume 21, Issue 1
  • ISSN: 0921-5077
  • E-ISSN: 1875-7235

Abstract

Work characteristics, well-being and organizational performance: an organizational-level test of the happy-productive worker hypothesis

Work characteristics, well-being and organizational performance: an organizational-level test of the happy-productive worker hypothesis

T.W. Taris, P.J.G. Schreurs, K.J.L. Eikmans & P. van Riet, Gedrag & Organisatie, volume 21, March 2008, pp. 3-18.

The present study examined the associations among job characteristics (demands and control), worker well-being (satisfaction and exhaustion) and indicators of organizational performance (efficiency, absence rates, and client satisfaction) among 66 Dutch home care organizations. Based on previous research, we expected that demands would relate negatively and control would relate positively to well-being, and that positive well-being would be positively related to performance. Covariance structure modeling revealed that the expected relationships among job characteristics and well-being were largely confirmed. Further, satisfaction was positively related to client satisfaction; exhaustion was negatively related to client satisfaction and positively to absence; and exhaustion was negatively related to organizational efficiency. We conclude that more theorizing and more longitudinal research on the association between worker well-being and organizational performance is imperative to add to our understanding of this relationship.

Loading

Article metrics loading...

/content/journals/10.5117/2008.021.001.002
2008-03-01
2021-11-29
Loading full text...

Full text loading...

http://instance.metastore.ingenta.com/content/journals/10.5117/2008.021.001.002
Loading

Most Cited This Month Most Cited RSS feed

This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error