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oa Vertrouwen in burgerperspectieven
- Amsterdam University Press
- Source: KWALON, Volume 16, Issue 2, Jun 2011,
Abstract
Trust in citizens’ outlooks
Since 2008 the Netherlands Institute for Social Research | SCP conducts the Citizens’ Outlooks Barometer (COB), which explores current trends in public opinion in the Netherlands. In the COB quantitative and qualitative research methods are combined to signal trends and new issues, to explain group differences, and to investigate the feelings and arguments behind public concerns. We use focus groups and open-ended survey questions for qualitative research. A main topic in COB has been the development and diversity of trust in political institutions. By combining numbers and arguments, we have tried to put political trust in perspective (it is often more a diffuse image than a deep conviction) and give a better understanding of the (asymmetric) reasons for trust and for distrust. We deal with the usual problems of representation and generalization in qualitative research as good as we can by discussing interpretations in our diverse research team. A main challenge is now to develop more systematic and less time-consuming ways to analyze large sets of open answers in surveys.