2004
Volume 35, Issue 3
  • ISSN: 0921-5077
  • E-ISSN: 1875-7235

Abstract

Samenvatting

Werkdrukklachten vormen een aanhoudend probleem dat kan leiden tot negatieve gevolgen voor werkenden, zoals stress, vermoeidheid en burn-out. Als gevolg van werkintensivering zal deze werkdrukproblematiek de komende jaren waarschijnlijk nog verder toenemen. Niet altijd is in theorie of praktijk echter duidelijk wat werkdruk is, hetgeen een effectieve aanpak van werkdruk belemmert. Op basis van een literatuurstudie presenteert dit artikel een integraal psychologisch perspectief op werkdruk, samengevat in het inspanningsbalansmodel. Werkdruk wordt hierbij gedefinieerd als een werksituatie die zoveel inspanning van de werkende vergt, dat deze interfereert met de doelen en behoeften van de werkende en/of met diens ruimte voor ontspanning, en ten koste gaat van het eigen welbevinden en functioneren en/of de verbinding met anderen. Een effectieve aanpak van werkdruk dient volgens dit perspectief enerzijds te bestaan uit reductie van werkinspanning en anderzijds uit bevordering van persoonlijke opbrengst, ontspanning, welbevinden/functioneren en verbinding van de werkende. Vragen uit praktijk en wetenschap die het begrip ‘werkdruk’ betreffen, worden in dit artikel op basis van het inspanningsbalansmodel behandeld, en praktische en theoretische implicaties worden benoemd.

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