De invloed van coördinatie- en vertrouwensproblemen op de toegang tot thuiswerken | Amsterdam University Press Journals Online
Volume 21, Issue 4
  • ISSN: 0169-2216
  • E-ISSN: 2468-9424



The influence of coordination- and trustproblems on employees’ access to home based teleworking. A multi actor perspective

This study analyses the influence of coordination and trust problems on employees’ access to weekly home-based teleworking from a combined perspective of Transaction-Cost Theory and New Economic-Sociology. Access is more likely when additional coordination and control problems are smaller. Indicators of the ‘telework risk’ are time sovereignty, job autonomy, need for accessibility and outputmanagement, measured both at the job category and individual level. In addition, also ‘trust-enhancing’ effects of the social embeddedness of the employment relation are studied by looking into effects of past and future duration of the current employment relation. Multi-actor data are used, collected in 2003 among 30 Dutch employer organisations, 89 job categories and 1,114 job holders. The research shows that both coordination and trust problems determine employees’ access to telework. However, whereas coordination problems can only be viewed significant job level traits, trust problems play a role at both levels. Moreover, a longer work history with the current employer increases the odds of access to home-based telework.


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